Massive Global Ransomware Outbreak!

Most everyone has heard by now, but do you understand?  Dynamic Strategies does its best to educate our clients so they can make decisions concerning their risk.  Please read the attached article and call us if you’re concerned with your own vulnerabilities. If you are not sure, give us a call!  We will help make sure you have the right precautions in place.  Don’t wait until it happens to you!

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HP Laptop Users BE AWARE!

HP Laptop Audio Driver Logs Keystrokes

Swiss cyber security firm, Modzero, discovered a keylogging feature present in the Conexant HD Audio Driver that comes preinstalled on 28 HP laptop models. This driver records all keystrokes made on the system and saves the information to a local file that can be accessible to any party or software that is aware of its location. If that file does not exist, the driver will pass all keystrokes in real-time to a local API. The NJCCIC recommends users and administrators of HP laptops that include the Conexant HD Audio Driver Package version 1.0.0.46 and earlier review the Modzero Security Advisory and use the suggested workaround to mitigate this threat until a permanent fix is released.

HIPAA Breach Penalties Start!

Check out the article below. These types of enforcement actions were bound to start!  If you think you’re safe because you’re a small company, be sure to read this.  I doubt many small start ups can overcome a fine like this.  If you’re interested in finding out your status, please call or email us today!  We provide a free security assessment and are able to review your procedures, ensuring you are doing everything in your power to keep your data safe.

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CALL US TODAY TO MAKE SURE YOU ARE SAFE FROM A FINE LIKE THIS ONE!

DSI to Sponsor BioNJ BioPartnering Conference

BioNJ’s BioPartnering Conference, taking place May 23, is an exciting venue for R&D Innovation companies to show their potential investors and partners.  Join BioNJ at this exciting 7th annual event. Dynamic Strategies is excited to once again be a sponsor for this tremendous event.  Please stop by and see our team during the event!

Schedule of Events

8:00 a.m. – 9:00 a.m. Registration and Networking Breakfast
9:00 a.m. – 9:10 a.m. Welcome & Opening Remarks

Debbie Hart, President & CEO, BioNJ

9:10 a.m. – 9:15 a.m. Welcome Remarks by Rutgers University
9:15 a.m. – 9:45 a.m. Robert Huffines, Global Chairman of Investment Banking, J.P. Morgan, will kick the day off with an industry update and trends overview
9:45 a.m. – 10:30 a.m. Philip Ross, M.D., Managing Director, Healthcare Investment Banking, J.P. Morgan, will moderate a panel of industry executives focused on capital raising and what now constitutes an attractive investment
10:30 a.m. – 12:00 p.m. R&D Company Presentations & Partnering
12:00 p.m. – 12:30 p.m. Networking, Company Presenter Q&A, Partnering and Exhibits (vendors & universities)
12:30 p.m. – 1:45 p.m. Luncheon and University Presentations
1:45 p.m. – 3:15 p.m. R&D Company Presentations & Partnering
3:15 p.m. – 3:45 p.m. Networking, Company Presenter Q&A, Partnering and Exhibits (vendors & universities)
3:45 p.m. – 4:15 p.m. Michael Griffin, Managing Director and Investment Specialist, J.P. Morgan, will lead a fireside chat with Healthcare Equity Analyst Holly Fleiss
4:15 p.m. – 4:30 p.m. Alma DeMetropolis, President, New Jersey Market Leadership Team and Senior Investment Specialist, J.P. Morgan, will wrap up the day with a regional note and a recap of the day’s insights on navigating the evolving marketplace dynamics
4:30 p.m. Closing Remarks & Dessert Reception

 

Register Now. Registration is $325 for BioNJ, LES, and NewYork BIO Members. $375 for Future Members. Once you register, you can start setting up 1-1 meetings with other attendees prior to the event!

We hope to see you on May 23rd,

The DSI Team

5 Types of People You Don’t Want Managing Your IT Solutions

5 Types of People You Don’t Want Managing Your IT Solutions

Working with a team of people with varying personalities and skill sets can be a good thing. Diverse people bring different viewpoints, opinions, and perspectives to the table. This oftentimes leads to more innovative outcomes.

When it comes to your IT solutions, hiring the right person is key. But there are some personality types that can implode even the greatest team dynamic. Here are the top five people you would never want managing your IT solutions:

The Know-It-All

This type of person is an attention seeker. They try and “wow” people with their clever remarks and technical knowledge when, in reality, their input isn’t really needed.

Sure, they may know the IT jargon and have the technical prowess to manage your IT solutions. But they’re not that much fun to be around, and will most likely push your buttons too far one day. No thank you.

The Yes Man or Yes Woman

Ah, the people-pleasers. This person is someone who thinks they can do it all – without considering the actual implications of taking on multiple projects and responsibilities. They make promises they can’t keep, which can lead to disappointment and instability. And in the IT realm, repeated mistakes and unfulfilled expectations are simply intolerable.

The Passive-Aggressive Type

Do you leave post-it notes to deal with conflict and avoid those cringe-worthy confrontations? Do you pretend everything’s okay when you’re actually upset or hurt? You may be the passive-aggressive type. This kind of person will make it hard for you to communicate your problems to. When you need IT support quickly and efficiently, you rely on direct, honest answers rather than a phony response.

The Gossip

This type of person goes without much explanation. They spread rumors about others (oftentimes behind their backs) and bend the truth for their own enjoyment. Whether its for the sake of entertainment, to cover up their own insecurities, or to feel a sense of self-importance – the office gossip is someone you’d never want in charge of your technology.

Just imagine the power they’d have being responsible for protecting your personal information!

The Control Freak

AKA type A personalities. Competitive, self-critical, and (at times) hostile, these people tend to overreact to the smallest things. They’re unbending in their approach to problem-solving, even when they’re in the wrong. They’re not a team player, yet they always have to be in the loop.

An IT manager should be someone with exceptional team skills. They’re constantly managing conflicts, negotiating and communicating with their team, as well as making important decisions for continuous improvement.

At Dynamic Strategies, we’re dedicated to providing quality IT solutions and support – without any of the emotional baggage. Get in touch to find out what makes us great to work with.

Why an MSP Can Be Trusted Like Family

Why an MSP Can Be Trusted Like Family

An MSP (managed services provider) cares for you like their own. Rather than turning up when your systems go haywire, an MSP takes proactive measures to keep your business and IT running smoothly.

While several IT services companies claim to engage in MSP practices, not all businesses are equal. In fact, there are many so-called “MSPs” that actually profit from other avenues such as break/fix work.

For those with a small to mid-size business, outsourcing your IT support can be more beneficial than hiring and training your own staff. If you’re on the hunt for a genuine MSP that can be trusted like your own kin, here are a few signs to look for:

An MSP Looks Out for Your Health

A true managed services provider offers more stable and efficient results compared to traditional IT service providers. Rather than earning revenue from hardware/software or repair services, they profit from doing real-time problem remediation. They also analyze all the moving parts of your business (people, processes, and assets) to prevent future problems.

A good MSP focuses on keeping your systems healthy rather than allowing issues to slip through the cracks and then profiting from fixing those failures. Your success equates to their success.

Predictable Costs All the Way

Not only do managed services companies solve IT-related problems quicker, but they also deliver a more controlled monthly expense. This cost only increases as your business grows, so you’re never faced with unexpected charges or hidden fees.

A well-run MSP will see failure within your business as a failure on their part. For instance, if you experience a power outage, malware infection, or hardware failure – your MSP should take full responsibility.

They will strive to turn negative customer experiences into ways to improve for the future rather than seizing it as an opportunity to make more income.

Proactive and Engaged

A true managed services provider should keep your network proactively managed and maintained. After gaining a thorough understanding of your business objectives and aligning their service model with your goals, they must stay engaged with you as your needs change.

Rather than benefitting from your failures, a good MSP is happy and healthy when your business is the same. They win from preventing issues in the first place and thrive off a mutually beneficial relationship with their clients.

If you’re ready to partner with an MSP that truly looks out for your well-being like family – look no further than the team at Dynamic Strategies.

a successful company vs a struggling one

A Business with Managed IT Services vs. One Without

You can now hire a managed IT services partner to provide single or multiple functions handled externally (like backup and disaster recovery), or perhaps to run your overall IT infrastructure.

Let’s compare Business A (which uses managed IT services) with Business B (one that doesn’t) to see how much of a difference managed IT services make.

Shifting Risk

Both Business A and B have a great market presence with many clients. One day, an earthquake hit the city, causing physical damage for both.

Since Business A contracted a managed IT services provider, they were prepared. The provider repaired their technology and they were up-and-running in 2 days.

Business B had to take matters into their own hands, overwhelming their IT staff at this point of crisis, and needed weeks to recover. In doing so, a lot of their clients got frustrated and went to Business A.

Fixed Monthly Cost

Both Business A and B faced a time where operations expansion was imperative.

Business A called their managed IT services provider and they quickly implemented a new technology set up for the usual monthly fee.

Business B decided to explore on their own, wasting weeks and a lot of funds in technologies research.

While Business B was busy doing that, Business A used the operations expansion funds that Business B was wasting to hire more sales representatives and sell more products.

Decrease Employees Turnaround

When Business B was in the process of expanding their services and broadening their IT infrastructure, they started to overburden their IT department. A few employees could not handle the stress and decided to leave, taking internal knowledge away with them. Business B had to quickly recruit and hire replacements, starting the onboarding process from scratch.

Business A had all of these aspects set by hiring a managed IT services partner. Not one person resigned as a result of stress.

Avoid Data Loss

Both Business A and B backup their data. Business A does this with a managed IT services provider and Business B does this internally. One day, both businesses had a major fire outbreak, causing serious damage to their systems.

Business A informed their provider and gained nearly instant access to their data and customers.

Business A was able to get repairs underway as income was still flowing.

Business B’s systems had major damages and their data was irretrievably lost. Business B had to shut down for quite some time to undertake repairs while trying to re-harvesting all their data at the same time.

Focus More on Business

Both Business A and B reached over 50 employees in their sales departments and internal changes were needed.

Business A called their managed IT services partner, scheduled a consulting session and gained access to the best CRM software on the market. Their partner properly implemented this CRM software and provided training for the sales department. The sales department now had fewer administrative tasks and more time to focus on sales and business growth.

Business B’s IT staff went looking for a CRM software package to suit their needs and tried out few. As they implemented one after another, the sales department kept adjusting, waiting for the ultimate solution. During this time, they kept doing their administrative tasks, both in the old and the new CRM, barely focusing on sales and business growth. This approach cost Business B weeks.

With managed IT services, businesses are stronger, faster, and more resilient. And if you’re concerned about the expense, we can see from these examples that managed IT services can save a lot more money than it costs. In some circumstances, it can save a business. Dynamic Strategies will make sure your business never falls into the situations Business B had to face.

Get in touch.

business handshake

What Exactly is Velocity Advantage?

Everyday management of people and operations is complex and consumes resources. If you want to build internal systems, be aware that it takes time and maintenance costs. To transitions with ease, it’s best to partner with an experienced managed services provider (MSP) such as Dynamic Strategies. Our Velocity Advantage service is the definition of speed when it comes to finding quality IT solutions.

Lower Costs

Businesses that contract MSPs don’t need to worry about hiring and training in-house IT staff. They’ll get a team of IT experts for a flat monthly fee, while also saving on the cost of hardware and software licenses. A business with a more traditional IT approach wastes time searching for the right IT candidate and then getting the person onboard. Meanwhile, the IT issues pile up. However, for a business utilizing managed services such as Velocity Advantage, this process is cost-effective and taken care of ahead of time.

IT Experts

Managed service providers have the responsibility of hiring trained and certified IT experts. As a business owner, your main job is to focus on ways to grow your business, and not waste resources on the training for IT staff. Training is necessary in a world of rapidly changing technology, but as a managed service, Velocity Advantage will take away that stress, offering solutions tailor-made for your specific business needs. While traditionally run businesses tend to exhaust resources educating staff that comes and goes, smart ones invest in innovation.

Innovative Technology

Many business owners are convinced that their IT staff should maintain the servers, take care of each employee’s computer, and perform manual data backups. What they don’t understand is that these are routine tasks, and that time is better spent implementing new technologies. Velocity Advantage is a solution that gives that time back to IT staff. In-house staff can then use that extra time, new innovative technology, and their unique company knowledge to create new applications, implement new business processes, and much more.

Security & Compliance

Following regulations on client data protection (such as credit card numbers, for example) can become complicated. To meet compliance standards, businesses routinely burden their IT staff with workstation and server audits and firewall maintenance. Velocity Advantage guarantees 24/7/365 monitoring on all aspects of security and compliance, promptly fixing errors and adapting to new regulations with no effort required on your part.

Higher Tech-Capabilities

A large percentage of organizations use MSPs to access external IT resources. Such providers already have experience with countless technologies, offering higher capability in meeting demands. An MSP can respond to restructuring needs very quickly, whether it’s a single, time-sensitive project, or a sudden expansion. MSPs can also produce new systems and technology at a speed that in-house IT teams simply can’t match. A traditional business may waste months and lose clients in the process of manually searching for solutions. Velocity Advantage, however, has solutions can be up and running quickly and efficiently.

Sounds good, right? Contact us to find out what Velocity Advantage could do for your company, today.

how managed services can hep your business

It’s all about your business outcomes with an MSP

It’s fairly apparent that businesses are relying more and more on technology to operate and communicate. Technology is no longer a “Necessary Evil” as many businesses once viewed it. You are either technology strategic or technology dependent, or you will be shortly out of business.

Choosing the right managed services provider (MSP) can be the catalyst that can create an incredible opportunity for your business. You need someone who understands the business outcomes associated with the technology you use and how to leverage it effectively.

 

What is an MSP?

In a nutshell, A managed services provider (MSP) is typically in charge of managing a set list of technologies, apps or services, all the way up through managing your entire network and all of the devices tied to that network 24/7/365. At Dynamic Strategies we work with your existing IT team to fill gaps in the services they provide so that we can create a custom solution tailored to fit your needs.

We want to learn how you operate and ways in which we can automate certain functions that will streamline the way you do business so that you can accomplish a lot more in less time. Many times we work with partners and clients and realize they are using outdated systems and processes, which are hurting their ability to drive revenue and stay efficient.

Did we also mention that your bundle with these services all come at a flat, subscription-based rate? Budgeting just got a whole lot easier.

Technology Strategic or Technology Dependent?

Most businesses we deal with today fall into two categories. Technology Dependent, where they require mission critical uptimes or a specific technology to operate their day to day businesses or Technology Strategic, where they leverage technology progressively to achieve specific and targeted goals.  

Understanding the nuances of each of these styles of business is important to achieving long-term success and saving costly mistakes that could be avoided by having the wrong technology implemented for your specific business. Many clients before working with us, complained about how many times they had to abruptly change direction with technology or be forced to work with systems that no longer suit their needs.

An MSP that understands what business outcomes you are specifically trying to achieve can craft a technology roadmap built on a foundation that is tied to how you operate and can be scaled according to your growth patterns. After a careful assessment of your short term and long term objectives, they can recommend, implement and manage the right technology roadmap for your business, eliminating those unexpected and abrupt changes.

 

What’s different about Dynamic Strategies?

Here at Dynamic Strategies, we want to provide more than just the bits and bytes it takes to implement the right technology solutions, we want to learn what your business specifically needs from a sales, marketing, operations and financial perspective. We will help guide you into the right roadmap for your business and help manage and protect all of your assets and growth trajectory. Don’t hesitate to contact us and work with our team of dedicated professionals on your technology needs.

MSP eBook

Introducing our eBook on Choosing the Right MSP

There are a lot of factors to consider when choosing the right MSP. Your technology is important, and it can’t be trusted with just anyone. First, you need to understand what exactly managed IT services are and what services your chosen MSP can provide you. Then, there are certain questions you should consider when evaluating the quality of your chosen IT provider. Next, make sure that they will make the transition as smooth as possible so that it doesn’t disrupt business. And lastly, your chosen MSP should be a partner in your success, staying with you rather than just supplying you with services, then leaving.

Understanding Managed IT Services and What They Cover

This is the first step in choosing the right MSP. What services do you need? What services do they offer? Do you need email hosting? Customer relationship management (CRM) applications? Cloud, storage, backup and recovery options? Network monitoring? Make sure you’ll get what you’re looking for.

MSP Questions to Consider

The quality of the MSP that you choose is equally as important. Are they up to date on the industry standards and best practices? Are they experienced? Do they have a good reputation? Are they certified in the specific solutions and services you’re interested in? Are they familiar/experienced in your vertical and size? And, most importantly, do you feel like you can trust them?

The Transition

Will your chosen MSP take the time to really understand your company? Will it analyze how your operations currently work so that when they transition them to their managed services, the switch over is smooth and won’t disrupt business? This is very important. Managed IT services aren’t here to complicate your life – they’re here to do the exact opposite. At Dynamic Strategies, we’ll take the time to review your company first so that we can design the best services for you, and so that implementation goes as smoothly as possible.

Will This MSP Be Your Partner?

Your chosen MSP shouldn’t only be interested in providing you with services and then leaving. They should have a true interest in your success, believing the thought that when you succeed, they succeed. At Dynamic Strategies, this is what we believe. We will continue to monitor your system, check in with you, and keep you updated on the latest IT updates and gadgets. We’re more than your services providers – we’re your partners.

Any more questions on how to choose the right MSP? Click here to read our Managed Services eBook for more information. We’d love to chat with you as well! You can contact us here.